User Management

User Management

From user management, you can check the list of your app users, create specific tags for your users, and manage your blacklist.

Manage App Users

To manage your app users, from the admin menu, click on Users.

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You will be prompted with the following screen that shows you a list of all your users.

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You can sort your users by Active users and Banned users.

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You can also search by name or Login ID.

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Editing User's Privileges

To edit the privileges of a user, click on this button next to the user.

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You will be prompted with the following screen.

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Assigning User Roles

To add a role to the user, click add role.

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You can then choose the user to become a member or an admin in either a group, channel, event, or booking.

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You can change a role of a user, hover over the role that you want to change and click edit.

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You can choose from the following roles.

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User Roles

PrivilegesOwnerSuper AdminAdminModeratorAdvertiserAnalystEditor
Edit Events
List Events
Delete Events
Campaigns
Coupons
Edit Bookings
List Bookings
Edit Members (Roles & Tags)
Edit Admins
Tags & Memberships
View List of Chat Groups
Edit Chat Groups
Change Password
View & Edit Design App
View List of Channels
Create & Edit Channels
Posts
Billing
Bulk Upload
APIs & Integrations
List Calendars
Edit Calendars
Orders
List mStores
Edit mStores
Blacklist
Whitelist
Locations
Dashboard

Note that:

  • Each privilege includes editing and listing the privilege.

  • Set Access Role means the ability to set and change access roles for different users.

  • Message includes the following: list message, create message, delete message, edit message, reply message, send photo, send video, send audio, send gif, send document, send article, send coupon, send menu, and send sticky note.

  • Maps include editing and listing the following: map routes, trip notifiers, trips made, and trip history.

  • Markers include editing and listing map searches and map locations.

You can find the user's information here.

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Create New Tags

1.) From the side menu, click tags.

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2.) Click create.

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3.) Enter the tag name and the tag description and choose whether you want it to be a private tag or not, and then click save.

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4.) Then you can add users to this tag, and from the side menu, click users.

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5.) Choose a user and click edit.

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6.) Click add a tag.

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7.) Select the tag name and click add.

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8.) Then save.

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Deleting & Banning Users

To delete or ban a user, click on the delete button.

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You also have the option to ban the user.

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Blacklist

Users that are blacklisted will be prohibited from accessing the app.

Adding Users to the Blacklist

From the side menu, click blacklist.

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You will be prompted with this screen.

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You can add users by signup ID or via a pattern.

Adding Users Via Signup ID

Click on add new by signup ID.

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Enter the user Signup ID and click Add, the user will be added to the blacklist.

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Creating Blacklist Patterns

Blacklist patterns allow the system to recognize specific patterns in the signup ID and automatically add them to the blacklist.

To create blacklist patterns, click add new by patterns.

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You will be prompted with the following screen.

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Select the pattern parameter, enter the pattern, and then provide an example.

Notice that you can choose the pattern of identification from:

  • Start with: The system will identify the start of the signup ID and if it matches the pattern you specify, the user will be blacklisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID beginning with the word 'oat' will be automatically blacklisted.

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  • Ends with: The system will identify the end of the signup ID and if it matches the pattern you specify, the user will be blacklisted.

    For example:

    If you specify the pattern to be the domain '@xyz.com', that means that any signup ID ending with the domain '@xyz.com' will be automatically blacklisted.

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Contains: The system will identify the signup ID and if the pattern you specified is in the signup ID, the user will be blacklisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID containing the word 'oat' will be automatically blacklisted.

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Regular Expression: A regular expression is a pattern that matches multiple characters.

For example:

The regular expression '/d' means that if the signup ID contains any number, it will be blacklisted.

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You can find many more regular expressions online.