User Management

User Management

From user management, you can check the list of your app users, create specific tags for your users, and manage your blacklist.

Manage App Users

To manage your app users, from the left admin menu, click on 'Users'.

users

You will be prompted with the following screen that shows you a list of all your users.

userss

You can sort your users by Active users and Banned users.

active

You can also search by name or Login ID.

searchby

Editing User's Privileges

To edit the privileges of a user, click the three-dot icon, then click 'Edit'.

edit

You will be prompted with the following screen:

user settings

Assigning User Roles

To add a role to the user, click 'Add Role'.

add role

Choose which role you want your user to be assigned.

member or admin role

You can then choose the user to become a member or an admin in either a group, channel, event, or booking.

Mark the element, then click 'Add'.

down arrow role added

You can change the role of a user or delete it by hovering over the role that you want to change or delete.

If you want to change the role, click 'Edit'.

edit role

Click 'Upgrade To Admin'

upgrade to admin

Then choose from the following roles:

assign role down arrow admin role

To change the role to 'Member', you need to click 'Dismiss this admin'

dismiss this admin

User Roles on the Web

PrivilegesOwnerSuper AdminAdminModeratorAdvertiserAnalystEditor
Edit Events
List Events
Delete Events
List Campaigns
Edit Campaigns
List Coupons
Edit Coupons
Edit Bookings
List Bookings
Edit Members (Roles & Tags)
Edit or Dismiss Admin
Edit or Dismiss Super Admin
Invite Admin
Invite Super Admin
Tags & Memberships
View List of Chat Groups
Edit Chat Groups
Change Password
View & Edit Design App
View List of Channels
Create & Edit Channels
Posts
Billing
Bulk Upload
APIs & Integrations
List Calendars
Edit Calendars
Orders
List mStores
Edit mStores
List Blacklist
Edit Blacklist
List Whitelist
Edit Whitelist
Locations
Dashboard

User Roles on the Mobile

PrivilegesSuper AdminAdmin
Device Access (Mobile)
Device Access (Web)
Edit messages of others
Delete messages of others
Invite admins
Change channel info
Edit admin privileges
Remove participants
Ban participants

You can find the user's information here.

user information

Create New Tags

1.) From the side menu, click 'Tags'.

Tags

2.) Click 'Create'.

createtag

3.) Enter the tag name and the tag description and choose whether you want it to be a private tag or not, and then click save.

tagdetails

4.) Then you can add users to this tag, and from the side menu, click 'Users'.

Users

5.) Choose a user and click 'Edit'.

Edit

6.) Click 'Add Tags'.

add tags

7.) Select the tag name and click 'Add'.

add tag

8.) Then click 'Save'.

save

Deleting & Banning Users

To delete or ban a user, click on the delete button.

delete user

You also have the option to ban the user.

ban user

Whitelist

Warning

Enabling the whitelist feature will BAN ALL USERS from accessing the app EXCEPT users specified in the whitelist screen under the user management.

Please note that if you enable the whitelist, ALL users will be banned from the app except users added to the whitelist.

Adding Users to the Whitelist

From the side menu, click 'Whitelist'

whitelist

You will be prompted with this screen.

whitescreen

You can add users by signup ID or via a pattern.

Adding Users Via Signup ID

Click on add new by signup ID.

signupid

Enter the user Signup ID and click Add, the user will be added to the whitelist.

userid

Creating Whitelist Patterns

Whitelist patterns allow the system to recognize specific patterns in the signup ID and automatically add them to the whitelist.

To create whitelist patterns, click add new by patterns.

patterns

You will be prompted with the following screen.

patterns

Select the pattern parameter, enter the pattern, and then provide an example.

Notice that you can choose the pattern of identification from:

  • Start with: The system will identify the start of the signup ID and if it matches the pattern you specify, the user will be whitelisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID beginning with the word 'oat' will be automatically whitelisted.

oatexample
  • Ends with: The system will identify the end of the signup ID and if it matches the pattern you specify, the user will be whitelisted.

    For example:

    If you specify the pattern to be the domain '@xyz.com', that means that any signup ID ending with the domain '@xyz.com' will be automatically whitelisted.

endwith

Contains: The system will identify the signup ID and if the pattern you specified is in the signup ID, the user will be whitelisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID containing the word 'oat' will be automatically whitelisted.

contain

Regular Expression: A regular expression is a pattern that matches multiple characters.

For example:

The regular expression '/d' means that if the signup ID contains any number, it will be whitelisted.

regularexpression

You can find many more regular expressions online.

You can also add users to the whitelist through tags.

Tags will only allow a specific group of users to be able to access the app.

Click add tag.

addtag

Select the tag, and click insert.

inserttag

Blacklist

Users that are blacklisted will be prohibited from accessing the app.

Adding Users to the Blacklist

From the side menu, click 'Blacklist'.

blacklist

You will be prompted with this screen.

blacklistscreen

You can add users by signup ID or via a pattern.

Adding Users Via Signup ID

Click on add new by signup ID.

signupid

Enter the user Signup ID and click Add, the user will be added to the blacklist.

signupidadd

Creating Blacklist Patterns

Blacklist patterns allow the system to recognize specific patterns in the signup ID and automatically add them to the blacklist.

To create blacklist patterns, click add new by patterns.

patterns

You will be prompted with the following screen.

patternscreen

Select the pattern parameter, enter the pattern, and then provide an example.

Notice that you can choose the pattern of identification from:

  • Start with: The system will identify the start of the signup ID and if it matches the pattern you specify, the user will be blacklisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID beginning with the word 'oat' will be automatically blacklisted.

startwith
  • Ends with: The system will identify the end of the signup ID and if it matches the pattern you specify, the user will be blacklisted.

    For example:

    If you specify the pattern to be the domain '@xyz.com', that means that any signup ID ending with the domain '@xyz.com' will be automatically blacklisted.

endwith

Contains: The system will identify the signup ID and if the pattern you specified is in the signup ID, the user will be blacklisted.

For example:

If you specify the pattern to be the word 'oat', that means that any signup ID containing the word 'oat' will be automatically blacklisted.

contains

Regular Expression: A regular expression is a pattern that matches multiple characters.

For example:

The regular expression '/d' means that if the signup ID contains any number, it will be blacklisted.

regularexpression

You can find many more regular expressions online.