User Management
User Management
From user management, you can check the list of your app users, create specific tags for your users, and manage your blacklist.
Manage App Users
To manage your app users, from the left admin menu, click on 'Users'.
You will be prompted with the following screen that shows you a list of all your users.
You can sort your users by Active users and Banned users.
You can also search by name or Login ID.
Editing User's Privileges
To edit the privileges of a user, click the three-dot icon, then click 'Edit'.
You will be prompted with the following screen:
Assigning User Roles
To add a role to the user, click 'Add Role'.
Choose which role you want your user to be assigned.
You can then choose the user to become a member or an admin in either a group, channel, event, or booking.
Mark the element, then click 'Add'.
You can change the role of a user or delete it by hovering over the role that you want to change or delete.
If you want to change the role, click 'Edit'.
Click 'Upgrade To Admin'
Then choose from the following roles:
To change the role to 'Member', you need to click 'Dismiss this admin'
User Roles on the Web
Privileges | Owner | Super Admin | Admin | Moderator | Advertiser | Analyst | Editor |
---|---|---|---|---|---|---|---|
Edit Events | ✔ | ✔ | ✔ | ✔ | ✔ | ||
List Events | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Delete Events | ✔ | ✔ | ✔ | ✔ | ✔ | ||
List Campaigns | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Campaigns | ✔ | ✔ | ✔ | ✔ | |||
List Coupons | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Coupons | ✔ | ✔ | ✔ | ✔ | |||
Edit Bookings | ✔ | ✔ | ✔ | ||||
List Bookings | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Members (Roles & Tags) | ✔ | ✔ | ✔ | ✔ | |||
Edit or Dismiss Admin | ✔ | ✔ | |||||
Edit or Dismiss Super Admin | ✔ | ||||||
Invite Admin | ✔ | ✔ | |||||
Invite Super Admin | ✔ | ✔ | |||||
Tags & Memberships | ✔ | ✔ | ✔ | ✔ | |||
View List of Chat Groups | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Chat Groups | ✔ | ✔ | ✔ | ||||
Change Password | ✔ | ✔ | ✔ | ||||
View & Edit Design App | ✔ | ||||||
View List of Channels | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Create & Edit Channels | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Posts | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Billing | ✔ | ||||||
Bulk Upload | ✔ | ||||||
APIs & Integrations | ✔ | ||||||
List Calendars | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Calendars | ✔ | ✔ | ✔ | ✔ | |||
Orders | ✔ | ✔ | ✔ | ||||
List mStores | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit mStores | ✔ | ✔ | ✔ | ✔ | |||
List Blacklist | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Blacklist | ✔ | ✔ | ✔ | ✔ | |||
List Whitelist | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Edit Whitelist | ✔ | ✔ | ✔ | ✔ | |||
Locations | ✔ | ✔ | ✔ | ✔ | |||
Dashboard | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
User Roles on the Mobile
Privileges | Super Admin | Admin |
---|---|---|
Device Access (Mobile) | ✔ | ✔ |
Device Access (Web) | ✔ | ✔ |
Edit messages of others | ✔ | ✔ |
Delete messages of others | ✔ | ✔ |
Invite admins | ✔ | |
Change channel info | ✔ | |
Edit admin privileges | ✔ | |
Remove participants | ✔ | ✔ |
Ban participants | ✔ |
You can find the user's information here.
Create New Tags
1.) From the side menu, click 'Tags'.
2.) Click 'Create'.
3.) Enter the tag name and the tag description and choose whether you want it to be a private tag or not, and then click save.
4.) Then you can add users to this tag, and from the side menu, click 'Users'.
5.) Choose a user and click 'Edit'.
6.) Click 'Add Tags'.
7.) Select the tag name and click 'Add'.
8.) Then click 'Save'.
Deleting & Banning Users
To delete or ban a user, click on the delete button.
You also have the option to ban the user.
Whitelist
Warning
Enabling the whitelist feature will BAN ALL USERS from accessing the app EXCEPT users specified in the whitelist screen under the user management.
Please note that if you enable the whitelist, ALL users will be banned from the app except users added to the whitelist.
Adding Users to the Whitelist
From the side menu, click 'Whitelist'
You will be prompted with this screen.
You can add users by signup ID or via a pattern.
Adding Users Via Signup ID
Click on add new by signup ID.
Enter the user Signup ID and click Add, the user will be added to the whitelist.
Creating Whitelist Patterns
Whitelist patterns allow the system to recognize specific patterns in the signup ID and automatically add them to the whitelist.
To create whitelist patterns, click add new by patterns.
You will be prompted with the following screen.
Select the pattern parameter, enter the pattern, and then provide an example.
Notice that you can choose the pattern of identification from:
- Start with: The system will identify the start of the signup ID and if it matches the pattern you specify, the user will be whitelisted.
For example:
If you specify the pattern to be the word 'oat', that means that any signup ID beginning with the word 'oat' will be automatically whitelisted.
-
Ends with: The system will identify the end of the signup ID and if it matches the pattern you specify, the user will be whitelisted.
For example:
If you specify the pattern to be the domain '@xyz.com', that means that any signup ID ending with the domain '@xyz.com' will be automatically whitelisted.
Contains: The system will identify the signup ID and if the pattern you specified is in the signup ID, the user will be whitelisted.
For example:
If you specify the pattern to be the word 'oat', that means that any signup ID containing the word 'oat' will be automatically whitelisted.
Regular Expression: A regular expression is a pattern that matches multiple characters.
For example:
The regular expression '/d' means that if the signup ID contains any number, it will be whitelisted.
You can find many more regular expressions online.
You can also add users to the whitelist through tags.
Tags will only allow a specific group of users to be able to access the app.
Click add tag.
Select the tag, and click insert.
Blacklist
Users that are blacklisted will be prohibited from accessing the app.
Adding Users to the Blacklist
From the side menu, click 'Blacklist'.
You will be prompted with this screen.
You can add users by signup ID or via a pattern.
Adding Users Via Signup ID
Click on add new by signup ID.
Enter the user Signup ID and click Add, the user will be added to the blacklist.
Creating Blacklist Patterns
Blacklist patterns allow the system to recognize specific patterns in the signup ID and automatically add them to the blacklist.
To create blacklist patterns, click add new by patterns.
You will be prompted with the following screen.
Select the pattern parameter, enter the pattern, and then provide an example.
Notice that you can choose the pattern of identification from:
- Start with: The system will identify the start of the signup ID and if it matches the pattern you specify, the user will be blacklisted.
For example:
If you specify the pattern to be the word 'oat', that means that any signup ID beginning with the word 'oat' will be automatically blacklisted.
-
Ends with: The system will identify the end of the signup ID and if it matches the pattern you specify, the user will be blacklisted.
For example:
If you specify the pattern to be the domain '@xyz.com', that means that any signup ID ending with the domain '@xyz.com' will be automatically blacklisted.
Contains: The system will identify the signup ID and if the pattern you specified is in the signup ID, the user will be blacklisted.
For example:
If you specify the pattern to be the word 'oat', that means that any signup ID containing the word 'oat' will be automatically blacklisted.
Regular Expression: A regular expression is a pattern that matches multiple characters.
For example:
The regular expression '/d' means that if the signup ID contains any number, it will be blacklisted.
You can find many more regular expressions online.
Updated 11 months ago